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Privacy Policy

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Effective Date: October 2026 | Last Updated: October 2026

At GreenPro Environmental Health (“GreenPro,” “we,” “us,” or “our”), we are deeply committed to protecting your privacy and treating your personal and property data with the highest standards of confidentiality and security. This Privacy Policy describes how we collect, use, maintain, and protect information collected through our website, environmental assessments, probiotic treatment programs, and client interactions.

1. Overview & Scope

This Privacy Policy applies to all individuals who interact with GreenPro Environmental Health, including visitors to our website, residential homeowners, commercial facility managers, real estate professionals, equestrian property managers, and organizations utilizing our environmental health assessment, ATP surface verification, and probiotic solutions throughout South Florida.

By accessing our website or engaging our services, you acknowledge that you understand and agree to the data collection and usage practices described in this policy.

2. Information We Collect

We collect information necessary to deliver professional environmental evaluations, execute targeted treatment protocols, and verify measurable cleanliness standards. The types of data we collect include:

A. Personal Contact Information

  • Contact Details: Full name, company or estate name, email address, telephone number, and preferred communication methods.
  • Billing Information: Invoicing details, physical billing address, and transaction records (payment card data is processed directly via secure, PCI-compliant third-party payment gateways and is not stored on our servers).
  • Inquiry & Support Messages: Specific environmental concerns, questions submitted through contact forms, or details shared during phone consultations.

B. Property & Environmental Assessment Data

To perform accurate environmental health evaluations, we collect data regarding the physical spaces we assess:

  • Property Specifications: Service address, building type (e.g., luxury estate, commercial office, healthcare clinic, equestrian stable, residential home), square footage, and area layouts.
  • Diagnostic Readings: Scientific baseline readings gathered during assessments, including ATP (adenosine triphosphate) bioluminescence surface readings, moisture detection data, thermal imaging observations, and indoor air quality metrics (particulate matter, humidity, temperature, and VOC observations).
  • Service Logs & Field Records: Product application records, treatment dates, technician observations, and verification comparison data.

C. Technical & Website Usage Information

When you browse our website, our web servers automatically gather basic analytical information such as your IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and standard cookie data.

3. How We Use Your Information

GreenPro uses the information we collect solely for legitimate business, operational, and customer support purposes, including:

  • Delivering Services: Scheduling, coordinating, and conducting on-site environmental health visits, inspections, and probiotic applications.
  • Generating Verification Reports: Preparing GreenPro Verified™ reports, ATP verification documentation, certificate issuance, and objective before-and-after assessments.
  • Customer Communication: Answering inquiries, providing customized quotes, confirming upcoming technician visits, and sharing educational environmental guidance.
  • Service Optimization: Evaluating treatment efficacy, improving our probiotic protocols, and optimizing website user experience.
  • Legal & Compliance: Complying with regulatory obligations, resolving disputes, and enforcing our service agreements.

4. Property Verification & Data Confidentiality

Because GreenPro works with luxury residences, private estates, medical practices, and sensitive commercial facilities, we understand the critical importance of privacy regarding property conditions.

Our Confidentiality Commitment: All environmental diagnostic readings, moisture observations, ATP testing scores, and property documentation gathered on-site remain strictly confidential. GreenPro will never publicly display, sell, or disclose individual property test results or identifying details without explicit written client consent.

5. Information Sharing & Non-Disclosure

We do not sell, rent, lease, or monetize your personal information to third parties. We disclose personal or property data only under the following limited circumstances:

  • Authorized Service Providers: Trusted third-party vendors who provide operational assistance (e.g., website hosting, client relationship management, and secure billing). These parties are bound by strict non-disclosure obligations and may only process data as directed by GreenPro.
  • Real Estate & Certification Disclosures: In programs such as Healthy Home Fresh Start or GreenPro Verified™, verification documentation is shared exclusively with the designated property owner, authorized Realtor, or buyer as authorized by our client.
  • Legal Requirements: If required to do so by applicable law, regulation, subpoena, or legal process, or when necessary to protect the safety, rights, or property of GreenPro, our clients, or the public.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to facilitate site navigation, understand user interactions, and improve site performance. You may control cookie preferences through your web browser settings. Disabling certain cookies may limit your ability to access specific interactive features on our site.

7. Data Security & Retention

GreenPro employs industry-standard physical, electronic, and procedural safeguards to protect your personal information and environmental records against unauthorized access, loss, misuse, or alteration. All electronic records are stored within secure, access-controlled environments.

We retain personal and property records only as long as necessary to fulfill the purposes outlined in this Privacy Policy, satisfy ongoing warranty or verification programs, and comply with applicable statutory retention requirements.

8. Your Rights & Choices

Depending on your jurisdiction, you have certain rights regarding your personal information, including:

  • Access & Review: Requesting a copy of the personal information GreenPro holds about you.
  • Correction & Updates: Requesting corrections to inaccurate or incomplete records.
  • Deletion: Requesting the deletion of personal data, subject to legal, contractual, and verification record-keeping requirements.
  • Communication Preferences: Opting out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.

9. Children’s Privacy

Our services and website are directed exclusively toward adults, property managers, business owners, and homeowners. We do not knowingly solicit or collect personal information from individuals under 13 years of age. If we learn that we have inadvertently collected data from a child, we will promptly delete it.

10. Updates to This Privacy Policy

GreenPro Environmental Health reserves the right to update or amend this Privacy Policy periodically to reflect service evolutions, technological advancements, or regulatory changes. Any modifications will be posted directly to this page with an updated “Effective Date.” Continued use of our website or services following an update constitutes acceptance of the revised terms.

11. Contact GreenPro Environmental Health

If you have any questions, comments, or requests regarding this Privacy Policy or our environmental data handling practices, please contact our team:

GreenPro Environmental Health

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